Wd My Passport User Manual For Mac

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Professional Photographers and videographers have their hands laid upon various digital devices. Usually, their arsenal includes a cutting-edge Windows 10 desktop, the latest and the magnificent MacBook Pro, DSLR & SD-Cards of-course and the trusted & loved external drives such as the WD My Passport. Backup plus for mac seagate manual downloads. The role of the WD My Passport drive is crucial since the individual will leverage the portable media to safely store their collection of pictures, videos, audio, and docs. But despite the best of the best device specifications; there remains one small glitch to rectify.

We know, Macs and Windows have their native file systems such as the new APFS or HFS and the NTFS. A WD My Passport formatted with Mac file system will be a dud on the Windows and vice-versa. Thankfully, MS-DOS FAT32 and ex-FAT formats have survived to date, and these are the file system to make your WD My Passport work with a Mac and a Windows PC simultaneously. In the next 5 minutes read, you will master yourself in formatting a WD My Passport safely and in a manner best suited for sharing your digital files between a macOS and Windows OS.

MY PASSPORT WIRELESS USER MANUAL About the Online Learning Center WD’s online Learning Center provides the latest information, instructions, and software to help users get the most out of their personal cloud storage. This web-based guide is an interactive resource to walk users through installing and using their My Passport Wireless drive. Format WD My Passport for Mac and PC with MS DOS FAT 32 or ex-FAT file system and share digital files between Mac and Windows system easily. Due to some limitations FAT32 format is not useful for every type of user, and also affects both Mac’s and PC’s performances. Therefore, it is better to choose ex-FAT instead. About Your WD Drive My Passport for Mac User Manual 2. Physical Description As shown in figure 2, the My Passport for Mac drive has: A USB 3.0 interface port A power/activity LED indicator USB 3.0 Interface USB 3.0 supports interface transfer rates up to 5 Gb/s. MY PASSPORT ULTRA USER MANUAL Using the Drive with a Mac The My Passport drive is formatted as a single NTFS partition for compatibility with updated Windows operating systems. To use the drive on Mac OS X operating systems, and to use Time Machine, if you want, you must reformat the drive to a single HFS+J partition. MY PASSPORT ULTRA USER MANUAL ABOUT YOUR WD DRIVE – 2 WD Security™software—Set password protection and hardware encryption for your drive to help protect your files from unauthorized use or access. Durable enclosure protects the drive inside —We know your data is important to you. So we build the drive inside to our demanding requirements for durability, shock.

To format a Western Digital My Passport external hard drive in ex-FAT or FAT32 format, you can bank on built-in applications of Mac & PC. However, while doing this, there are things you have to keep in mind and follow the correct steps. Here you will get to know about the process to format your “My passport” portable drive in FAT32 and ex-FAT file system in both Windows and Mac platforms.

In Windows Platform:

1. Connect your Western Digital My Passport hard drive to your Windows PC through the USB cable. Wait till the Windows detects the external hard drive and configure it as an expansion drive automatically.

2. Now, click the Start button and select ‘This PC’. A new Windows Explorer window opens, on the left side of the screen; you will see a list of installed drives and their drive letters.

3. Locate the icon assigned to Western Digital My Passport drive and Right-click the connected drive icon and click ‘Format’ in the pop-up menu.

4. Select the ‘File System’ from the drop-down list, which is available in the format expansion and choose either ‘ex-FAT’ or ‘FAT32’.

5. Enter a relevant name in the ‘Volume Label’ field. This name will represent your drive when you connect it with Windows Explorer or Mac and will be mentioned above the drive letter for the My Passport drive. Therefore, enter a descriptive name.

6. Now, again select a ‘Quick Format’ option, then click ‘Start’ option, wait for a few minutes to get your drive reformatted with the FAT32 file system, so that you can use it. After successful formatting, you can directly save or move files to it like any other external hard drive.

In macOS / OS X Platform

  1. Connect your Western Digital My Passport drive to Mac computer, and let the OS detect and mount the drive for use. Now, a new hard drive icon will appear on the desktop.
  2. On macOS Dock, select Finder. When the Finder window opens, on the menu bar, select ‘Go’ and then ‘Utilities.’ After that, you will be able to see /Applications/Utilities folder in Finder. From the Utilities folder window, select ‘Disk Utility’ application.
  3. When the Disk Utility opens, choose the Western Digital hard drive icon from the sidebar.
  4. Click ‘Erase’ on the Disk Utility file menu. Now, the Erase dialogue window appears, here select the ‘Volume Format’ drop-down list and choose ‘MS-DOS (FAT)’ or ex-FAT File System.’ Note: ex-FAT is a better choice for formatting WD My Passport on Mac.
  5. Now, click the ‘Erase,’ button and wait a few minutes and let the macOS erase data on the drive and reformat it by FAT32 or ex-FAT format.
  6. Once formatting is done, you can use the drive in macOS or OS X as a regular hard drive.

Window’s Disk Management and Mac’s Disk Utility applications are secure platforms to erase your WD My Passport easily. You don’t require any third-party software to format your WD My Passport with FAT or ex-FAT.

Caution: Avoid Formatting your WD My Passport without Backup

We can’t rule out the possibilities of human errors resulting in the accidental formatting of the WD My Passport external drive. A silly man-made mistake will permanently remove all of the contained pictures, videos, audio files, and docs instantly from the WD My Passport. Hence, fasten your seat-belts and backup your WD My Passport before erasing. If you have already joined the data loss club unwillingly, then try running D-I-Y applications to recover data from Mac and Windows.

Tips for Effective Formatting

  1. Format your Western Digital My Passport external hard drive to FAT32 or ex-FAT format so to transfer the data between a Mac and Windows system conveniently.
  2. There are specific third-party systems, like Digital Camcorders, and Sony PlayStation 3, which need the drives to be formatted in either FAT32 or ex-FAT format to perform read from and write operation. Check it before selecting a file format.
  3. Due to some limitations FAT32 format is not useful for every type of user, and also affects both Mac’s and PC’s performances. Therefore, it is better to choose ex-FAT instead.
  4. Ex-FAT supports maximum volume size up to 128 PiB, and its supported maximum file size is 128 PiB.
  5. Like FAT32, ex-FAT is not a very commonly used file system, due to which its support may vary among third-party devices.
  6. The corruption chances of the external drive increases, if it is used on both Mac and PC systems regularly. Therefore, it is better to take backup of your important photos and videos before sharing them between both the computers.

Hi Donna,

Welcome to Microsoft Community and thank you for posting your query.

Let’s try installing the WD passport driver in compatibility mode and check if this helps. I suggest you to install the drivers supplied by the manufacturer any disc or USB which came along with the WD passport drive.

  1. Right-click on the setup file of the driver and select Properties.

  2. Select Compatibility tab.

  3. Check Run this program in Compatibility mode.

  4. Let the driver install and then check the functionality.

You can also visit the below link and try updating the driver and check.

If the issue still persist, I recommend you to contact WD passport team for further assistance.

Hope this helps. Keep posting us with the status we will be glad to help you.

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Hello,

thank you for replying to my query.

Firstly I have a couple of questions-

do I uninstall the WD security and WD utilities files before I reinstall them?

do I then try and start the install process again from the Manual I downloaded?

Also, I wasn't able to find a compatibility tab.

regards,

Donna

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Hey DonnaW2 :)
Billion gave you some good advice! The two WD software programs shouldn't be a problem and I don't believe you should uninstall them when working with the drivers. Feel free to post back if you have trouble finding the drivers or any other problem with the drive! you can contact our support here: http://products.wdc.com/support/kb.ashx?id=lckjWh
Cheers!
Captain_WD.

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Hello Billion and Captain_WD,

Thank you for your help.

Billion,

I did get so far with your advice but wasn't quite sure what software to download from the website you gave me.

I did try but it said I didn't have privileges.

My next step which was what you Captain_WD suggested was online support.

I've now done that and everything is working perfectly

Than you to both of you, much appreciated.

Donna

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Hi,

Thank you for keeping us updated. If you need further assistance with Windows in future, let us know and will be happy to help.

Thanks.

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Hello,

Well my WD passport is working but I still get the message that my File History Drive has been disconnected for too long.

I went in Settings / back up/options and it is still saying last back up was 25/09/15 which was probably just before I installed windows 10 and today I'm getting the same notification.

I did a 'back up now' but the back up date didn't update.

Thank you for replying to my questions.

Donna

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You are most welcome! Can you verify that the backup is current and not from the older date? If the update is OK and the date is the only problematic thing I'd say that you should turn to the MS's live support. If the backup is not updating I would try doing it on another external drive and see if the results are different.
Post back when you do the tests.
Captain_WD.

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Hello Captain_WD,

Thank you for your reply. How do I know that date of the back up? The online tech remote support did a back up yesterday after he downloaded the compatible win 10 version and the files backed up mirror those on my PC but there's no date that I can see?

Also in settings on Win 10 and I do 'back up now' nothing seems to happen. The date stills says Sept and immediately the 'reconnect your drive' error message comes up.

Sorry, not great with this stuff,

Donna

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Hey again :)
This should give you a good amount of info including how to check the contents of the backup: http://windows.microsoft.com/en-us/windows/back-up-restore-faq#1TC=windows-7
I would recommend backing up your data with another tool to an external drive just to be on a safe side that you have a current backup of your data. You can try using WD SmartWare: http://products.wdc.com/support/kb.ashx?id=45KZ4B
If you have questions for regarding software or anything else feel free to ask :)
Captain_WD.

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